Terms of Service
Last updated: June 28, 2026 · See also Privacy Policy · User guide
1. The service
yisuncloud Book (“Service”) is operated by Chongqing Yisun Technology Co., Ltd. and lets shops offer online appointment booking, email confirmations, consent-based reminders, and related SaaS tools.
Shops pay a software subscription fee (service period plus monthly email quota). We do not participate in shop–customer transactions, do not collect payments on behalf of shops, and do not issue tax invoices for shop sales. Subscription fees are paid via credit/debit card.
2. Shop accounts
- You must be the shop owner or authorized representative with accurate contact details.
- Email verification is required before purchasing or sending customer emails (48-hour activation link).
- You may only send appointment-related emails after customer consent. Every message includes unsubscribe.
- Email only — no SMS. We do not collect customer phone numbers by default.
- New shops default to in-store network required for public self-booking until shop network IPs are registered.
- Do not use the Service for spam, fraud, or unrelated marketing.
3. Plans and payment
- Standard: 1 month ($9) or 3 months ($24), 800 emails/month.
- Pro: 1 month ($29) or 3 months ($69), 1500 emails/month. Maximum prepayment is 3 months.
- Email boost packs add quota for the current month only; they do not roll over.
- Refunds: digital software with instant access; refunds are generally not available except for duplicate charges or clear errors within 7 days — email info@yisuncloud.com.
4. Receipts
Booking confirmations and completion emails are business records, not tax invoices. Shops are responsible for their own sales tax and customer billing.
5. Cross-site integration
With the same login email, shops may use sister products (yisuncloud Print, yisuncloud Pickup, yisuncloud Spark). Cross-site order sync requires a shared CROSS_SITE_SECRET configured on each site.
6. Governing law
These Terms are governed by the laws of the State of Delaware, United States.
Operator: Chongqing Yisun Technology Co., Ltd. · Contact: info@yisuncloud.com · Abuse: info@yisuncloud.com
Registered entity in the PRC: 重庆一榫科技有限公司
